Privacy Policy
At mtrobinsons.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website or make a purchase from our online store. By using our website, you consent to the practices described in this policy.
Collection of Personal Information: We collect certain personally identifiable information, such as your name, email address, shipping address, and payment information when you place an order on our website. We may also collect non-personal information, including but not limited to your IP address, browser type, and browsing patterns, through the use of cookies or similar technologies. We have a cookie banner and you can accept the cookies should you desire.
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Use of Personal Information: We use the personal information you provide to process your orders, communicate with you regarding your purchases, and deliver the products you have ordered. Additionally, we may use your information to improve our website, personalize your experience, and send you relevant marketing communications if you have opted-in to receive them.
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Data Sharing: We may share your personal information with trusted third-party service providers to perform specific functions on our behalf, such as hosting our website, analyzing website usage, delivering products, and processing payments. These third-party providers are obligated to maintain the confidentiality and security of your data and are prohibited from using it for any other purpose.
We must share user information if:
- In order to provide a product or service that has been ordered or requested we will require that any third person or entity we use to fulfill the order agrees that it does not have the right to use user information other than to fulfill the order or request;
• We believe in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• We are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, at which point users’ Personal Information may be sold or transferred as part of that transaction;
• It is to any other third party with a user’s prior consent to do so;
• We receive a request in connection with a judicial, governmental or legal inquiry, investigation, order, or proceeding;
• It is reasonably necessary to enforce our other Platform terms and conditions, this Policy, or any other legal agreements we enter with our users;
• It is required to detect, prevent, or otherwise address fraud, abuse, misuse, potential violations of law (or rule/regulation), and/or security or technical issues; or
• It is required or reasonably necessary to protect against imminent harm to the rights, property or safety of us, our users, employees, minors, members of the public and/or our Platform.We may also disclose information about you to our auditors or legal advisors in conjunction with accessing our disclosure obligations and/or rights under this Policy.
Analytical Data and Cookies: We use analytics tools that collect and analyze non-personal information about your browsing behavior on our website. This helps us understand user preferences, improve our website's functionality, and enhance your overall experience. Cookies may be used to gather this information, and you can choose to disable cookies through your browser settings.
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
These security measures include practices such as:
• Keeping sensitive or Personal Information on a secured server behind a firewall.
• Internal reviews of our data collection practices and platforms.Information relating to credit card purchases are not stored on our servers. They are processed through a third party supplier and the information supplied is subject to there policies.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Platform cannot be guaranteed and you transmit such information at your own risk; and (c) any such information and data may be viewed or tampered with in transit by a third party.
GDPR Compliance and Data Transfers: If you are accessing our website from the European Union (EU) or Switzerland, please be aware that your personal information may be transferred to and stored on servers located outside of the EU or Switzerland. By providing your information, you consent to such transfers. We will take steps to ensure that any international transfers comply with applicable data protection laws.
Compliance with Laws: Our privacy practices comply with applicable laws, including the General Data Protection Regulation (GDPR) for EU and Switzerland, as well as US data protection laws.
Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those third parties when visiting their websites.
What can you do to protect your Personal Information?
While we are committed to taking all reasonable precautions to protect your Personal Information, there are steps you can take as well when using online services, such as ours:
• Use only secure websites when disclosing information.
• Create strong passwords and use them wisely (e.g. don’t use the same password for us that you use for your bank, for example).
• Never respond to unsolicited requests for social security number or financial information.
• Do not disclose passwords to the Platform or Account Information to any other person.
• If logins are required for site access, be sure to sign off when finished using a shared computer.
• Be careful about disclosing personal information such as name, address, or e-mail address in discussion forums or other public areas of the sites. Any information disclosed in public user communication, can be collected and used by third parties and may result in unsolicited messages from third parties.
• Only upload photos and other public information if it is appropriate for such information to become public under the circumstances.Be aware when clicking on hypertext links and third party advertising, if any, on the Platform. Other sites accessible through our Platform, if any, via links or service partnerships have their own privacy policies and data collection, use and disclosure practices. We encourage you to review other websites’ policies before revealing any sensitive or personal information. Additionally, if other companies place advertising on our Platform, they may collect information about you when you view or click on their advertising through the use of cookies. You should contact these advertisers directly if you have any questions about their use of the information that they collect. We cannot be and are not responsible for maintaining your privacy once you leave our Platform and are not responsible for the policies or practices of third parties.
What can you do if you no longer want to receive communications from us?
You can opt out of any automated notifications or communications by:
• Following the instructions included with each email.
If we have provided any third party with your Personal Information (with your permission) and you subsequently opt-out, you will have to contact the third-party directly with your opt-out request(s).
Fair Information Practice Principles
The FTC created the Fair Information Practice Principles as a result of the Commission’s inquiry into the manner in which online entities collect and use personal information and safeguards to ensure that such practices are fair and provide adequate privacy protection. We take our own self-regulation very seriously and support your rights as a consumer to causes of action against disreputable and unprincipled data collectors and users. Consistent with the FTC’s Principles, and in the event of a data breach, we will do the following:
• Notify users by posting a notice on our Platform within 5 business day(s)
California Residents – California Civil Code Section 1798.83
California residents have the right to receive: a) information identifying any third party company(ies) to whom we may have disclosed (within the previous calendar year) personal information pertaining to you and your family for that company’s direct marketing purposes; and b) a description of the categories of personal information disclosed. If you are a California resident and wish to obtain such information, submit a request to our email address found at the end of this Policy with “Request for California Privacy Information” as the subject line and in the body of your message. Please be aware that not all information sharing is covered by requirements and only information on covered sharing will be included in our response.
Children’s Online Privacy Protection
Our Platform is not designed or intended for use by children under 13. If you are under 18, you should use the Platform and Services only with involvement of a parent or guardian. Children under 13 may not submit any personally identifiable information to us, and if we discover that we have inadvertently gathered any such information from a child under 13, we will take appropriate steps to delete it. If you are the parent or guardian of a person under the age of 13 who has provided personally identifiable information to us, please inform us by contacting us at support@theculinaryexchange.com and we will remove such information from our database. If you are concerned about your children’s use of the Platform, you may use web-filtering technology to supervise or limit access to the Platform. Visit www.OnGuardOnline.gov for tips from the US Federal Trade Commission on protecting kids’ privacy online.
How we comply with the CAN-SPAM Act
The CAN-SPAM Act is US legislation that regulates commercial emails with strict penalties for those who send emails with materially false or misleading content or fail to provide recipients of commercial emails with an opportunity to decline them. We only collect your Personal Information for the purposes which we outlined in this Policy and we will do the following:
• NOT use false or misleading information in the subject line or body of our emails.
• Identify messages as advertisements by using the label “advertisement” in a conspicuous manner.
• Monitor third party email marketing services, if one is used.
• Label any adult content in the subject line of our emails as “ADULT”.
• Provide accurate “From” fields so that users know who is sending the email.
• Provide visible and operable unsubscribe mechanisms in all of our emails.
• Include our physical address in the body of our emails.
• Honor any opt-out requests to our emails within 10 business days.
• Refrain from using harvested email addresses.You may contact us at the email below if you would like to unsubscribe from our marketing communications at any time.
Updates to Privacy Policy: We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our website, and the revised policy will be effective upon posting. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
If you have any questions or concerns regarding our Privacy Policy, please contact us using the information provided on our website.
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